SUPPORT
PAGES
The pkFamily
support pages offer many areas of information helpful to its subscribers. This should be
the first place to visit for answers to questions about pkFamily
and its services. There are also comprehensive step-by-step instructions to help you get
started using the Internet. Just click on one of the main sections below to find the
answers you are looking for.
Customer Service/Technical
Support
1-800-206-4816
24/7 Customer Care
Billing
1-800-230-5823
24/7 Customer Care
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Technical Support
Use this support option for detailed setup
instructions on dialup connections, browser settings, setting up E-mail, tutorials and
other applications.
Member/Subscriber Support
Use this option for all your membership needs. Requests for changes to
address; username/password; credit card account numbers; method of payment; billing
information; or personal web space to publish your pages to the Internet . . . this is
where to start.
Technical
Support Request Form
To receive help from pkFamily's Technical Support Department
please click on link above and complete the Technical Support Request
Form.
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Helpful
Downloads
Programs you may need or find handy.
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